Through working with the Customer Marketing teams both in the UK and internationally, Social Innovation have enabled Orange to maintain and develop its Social Capital during a continuous period of change and restructuring. In doing this the following outcomes have been achieved:

• Development of teams from the ‘forming’ through to the ‘high
performance’ stage
• Leaders coached to assist managers to equip themselves to manage
extreme change
• Development of key communication, influencing and conflict
management skills
• Activation of key departmental strategies

“Social Innovation’s work with Customer Marketing teams have developed strong Social Capital, a clear sense of purpose and powerful team energy, in the increasingly chaotic business environment that we are all having to face”
Niall O’Keeffe Vice President Orange International